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No other company I know would do something like this for their customers. A few nights ago someone stole my unit out of my car. I have has Sirus/XM since 11/3. When you buy feel secure that if anything happens Sirus will be there to help and support you. I contacted Sirus with case number and contact info for the cop, and they sent me a replacement unit (same as above, so its not a cheap unit) for FREE. I only had to pay shipping. Best customer service I have ever dealt with. They are also working with the cops to recover my old unit and catch the person who did this.
This is a great little radio jam packed with features. Easy to use and great quality.
I would have had to buy a new unit and then pay Sirius $75 in order to keep the life time plan going. I didn't buy the life time subscription plan for the simple fact that I didn't know how long the unit would last.
I received a new unit with no problem from Radio Shack. The first unit I purchased lasted a week or two until it got a dark blotch on the display.
When I hit a bump or touch the unit it turns off and back on. The current unit was awesome until just after the warranty expired.
Apparently the power input jack is not very durable and now makes poor contact. Now I'm really glad I didn't.
It's just a big crap shoot as to how long a unit will last.
The customer service department is awful. My original radio didn't work. It has taken over 6 months to get a replacement from warranty. They send you from department to department and never get anything done. I would never recommend Sirius to anyone.
Great product, totally impressed. Great unit, super easy to use, the suction cup mount works great.fm transmitter inside unit is the greatest idea since sliced bread. just tune your fm radio to the correct freq and it works. Looking to buy another in the near future. No more AM / Fm for me, ever.
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